Contact Us

We’re here to help with your Ruffy orders and any other questions. Most common ones are also covered in the FAQ.

For orders, prescriptions, delivery, and everything else.

Interested in Ruffy for your clinic, or already working with us? We’d love to talk.

Most questions are already answered in our FAQ: refills, delivery, payment, prescriptions, and more.

Need a refill?

Request it here and we’ll take it from there. If the prescription needs a renewal, we’ll coordinate with your vet.

Prefer to just reach out? Email hello@ruffy.ca or call or text 647-483-8821.

Ruffy is not an emergency service. If your pet needs urgent care, contact your vet or go to the closest emergency veterinary clinic immediately.

Prescriptions ordered through Ruffy are dispensed by one of our licensed pharmacy partners. Questions? hello@ruffy.ca · 647-483-8821.