About Ruffy
Our Story
We started Ruffy because the Canadian pet health industry needs more modern, flexible, and accessible support services—for both veterinarians and pet parents.
Our journey began with a simple question: how can we make pet healthcare more accessible while maintaining the highest standards of care?
2024
Founded in Ontario
100%
Veterinarian approved
Contact Ruffy
We're here to help with all your Ruffy prescriptions or any other questions.
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Operating Hours
Support Hours
Monday - Friday: 9AM - 5PM EST
Location
Proudly serving Ontario, Canada
Veterinarian-Led Company
Built by Vets, for Vets
Ruffy is proudly veterinarian-led. Our offerings are designed by Canadian veterinarians to support their peers in a rapidly evolving industry.
With rising demands from a growing population of pet parents, new technologies, and increased operational costs, vets are under more pressure than ever. Ruffy works hand-in-hand with local veterinarians to ease some of that burden by offering practical, compliant, and innovative solutions.
Veterinarian-Led
Created by vets who understand the challenges of modern practice
Innovation-Focused
Embracing new technologies to improve veterinary care
Standards-Compliant
Meeting all professional and regulatory requirements
Modern Pet Healthcare
Meeting the Needs of a New Generation
Pet parents today expect more convenience, more digital options, and more affordable care. From telehealth to home delivery, modern pet families want care that fits into their lives.
At Ruffy, we build offerings that meet those expectations—while ensuring everything we do is guided by licensed professionals and meets the highest regulatory standards.
Convenience
Care that fits into busy modern lifestyles
Digital-First
Online solutions for today's connected world
Affordability
Making quality pet care accessible to all
Our Simple Process
How Ruffy Works
Ruffy connects pet parents with licensed veterinarians for online consultations and prescription fulfillment. When your pet needs medication, our vets assess, prescribe, and we deliver directly to your door — anywhere in Ontario. We work with trusted partners like Vetster to provide pet parents with high-quality virtual care. All Ruffy veterinarians are licensed and in good standing with the College of Veterinarians of Ontario.
Telehealth
Ontario-licensed Ruffy associated Vets can issue prescriptions after an online consultation. Many Vetster vets are associated with Ruffy.
Prescription Fulfillment
We ship pet prescriptions across Ontario, quickly and conveniently.
Full Virtual Support for Vets
Our digital clinic gives telehealth veterinarians the tools they need to provide compliant, modern care.
Why We Exist
Our Mission
To support Canadian veterinarians and pet parents through services and products that are modern, compliant, and built for today's world.
Ruffy is committed to relieving the strain on overworked vets, offering affordable options to pet parents, and ensuring every solution is rooted in professionalism, collaboration, and care.